Solution for Retail Industry
With the demand of retail communication, MovilVox introduces a feature-rich VoIP communication solution, including voice over IP communications, call queues, conference calls, voice recording, voice mail, etc. MovilVox-Yeastar S-Series PBX connects PSTN and VoIP networks to lower communication costs. Adopting advanced voice processing techniques, it provides quality voice calls for users. The embedded system makes management and maintenance easy with intuitive Web interface, ensuring carrier-grade operation and reliability. MovilVox system can help connect hundreds of retail stores nationwide and simplify the management of communications, networking and security.
Keep tracks of all incoming and outgoing calls information about call recipients, call length, on-hold time, etc. so to have better customer insight.
Distribute calls to specific extensions and configure feature greetings, messages, and hold music for improved customer service.
Integrated with the in-store paging system, you can pick up your desktop IP phone to make announcement.
Interactive Voice Response (IVR) feature can replace a human operator and direct calls to the appropriate department and appropriate extensions, which greatly improves productivity.
Register chained stores’ extensions remotely to the headquarter’s S-Series PBX to reach other extensions in the system freely.