Communications Solution for Retail Business
Trusted by Retailers Worldwide
Key Features for Retail Business to Drive Success
Call Center
Equip agents and supervisors with MovilVox-Yeastar robust call center solution to streamline workflows and deliver five-star customer service. Ideal for franchise shops, e-commerce stores, automotive dealerships, and other retailers to step up the customer service game.
- Connect customers with agents: ACD, IVR, intelligent call routing, etc.
- Better calling experience: Queue Callback, in-queue notifications, holiday greetings, etc.
- Manage calls easier: Visualized Queue Panel
- SLA tracking: Customizable Wallboard, call reports, agent coaching, etc.
- No data silos: CRM & Helpdesk integration
Omnichannel Messaging
Provide more options for customers to get in touch with you. Integrate your WhatsApp and SMS Trunk with Yeastar to go omnichannel on customer service. Keep all customer integrations – phone, message, and video – under one roof.
- Message customers via one business number
- One unified inbox for different channels
- One click to elevate chats to calls
- Unlimited accounts/trunks integration
Linkus UC Clients
Empower your team with enhanced mobility with Linkus UC Clients app. Accessible on web, mobile, and desktop, Linkus equips you with a comprehensive set of capabilities to facilitate effective communication across all departments within your business, regardless of where they are.
Solution architecture overview
Need a Customized Solution?
Reach out and Contact us Today!
Reach out and Contact us Today!
